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7.3 SOME EXAMPLES OF LOCAL STORMWATER PROGRAMS

Perhaps to the best way to gain an understanding of how some of Florida's local governments are addressing the variety of their stormwater needs would be to look at how they address these functions internally and how they are funded.

7.3.1 City of Kissimmee (Population 37,000)

Organization

The City of Kissimmee Public Works and Engineering Department performs vital functions regarding the city's infrastructure. The Department consists of six main divisions listed below:

  1. Drainage - The Drainage Division maintains man-made structures designed to collect, convey, hold, divert, or discharge stormwater. This includes stormwater sewers, canals, ditches, culverts, detention structures, and retention structures. Drainage Division crews routinely clean stormwater inlets and pipes and mow retention/detention areas to ensure that the city's stormwater management system runs properly. The city consists of 12.85 square miles with approximately 83% developed with urban residential, commercial, industrial, airport, and institutional land uses. The city's stormwater management system consists of six watersheds. Two watersheds are natural drainage systems, Shingle Creek and Mill Slough. The remaining four watersheds are man-made and include Bass Slough, the East City Ditch, the West City Ditch, and the downtown culvert system.
  2. Streets - The Streets Division maintains the city's streets, sidewalks, landscaping, and rights of way. Street and sidewalk services include pothole patching, curb and gutter repair, sidewalk repair, utility cut repair, and unpaved road maintenance. Landscape maintenance includes removing dead, diseased, and hazardous trees along public rights of way, removing downed trees during emergencies, maintaining selected landscape areas including medians and parking areas. Right of way maintenance includes mowing of public rights of way and city-owned properties, performing litter control along public rights of way, edging sidewalk and curb and gutter, and trimming overhanging trees along public streets.
  3. Engineering Design - The Engineering Design Division designs city improvement projects The Engineering Design Division also provides information on flood zones, city rights-of-way, and updates city maps.
  4. Engineering Construction - The Engineering Construction Division performs plan reviews and site inspections relating to the paving and drainage of all private and public projects within the city limits. This division performs inspections and project management for all paving of existing streets or widening of existing streets. This includes the related water and sewer renovation related to the streets to be paved. In addition, they are currently inspecting and providing contract management for an Osceola County road within the city limits. This department is a liaison between the citizens and other public works departments in relationship to drainage, and road repair. It reviews and issues right of way utilization permits for all work in the city's right of ways for other divisions of the city and outside parties. It reviews and recommends approval of vacating of right of ways and vacated easements. This department is responsible for sidewalk design, permitting and installation by the city's full time sidewalk construction crew. They perform intersection analysis, signal warrants and stop sign warrants for all city intersections.
  5. Sanitation - The Sanitation Division manages the city's solid waste pick-up. "Solid waste" is defined as garbage, rubbish, refuse, or other discharged solid or semi-solid materials resulting from domestic, commercial, industrial, agricultural, or governmental operations. Solid waste services can be separated into two components: collection and disposal. The City of Kissimmee operates and maintains solid waste collection services for single-family residential and some commercial uses located within its corporate limits. The type of service includes curbside pick-up two days a week. The city also provides yard trash pick-up one day a week. Residential customers are assessed a monthly service fee of $10 and commercial customers are assessed a monthly fee of $20. Currently, the city does not have a recycling program. Recycled materials are collected by Osceola County. The city also does not collect hazardous waste or medical wastes (i.e. sharps). The city maintains a fleet of 13 trucks, including some with fully-automated lifts, to serve six routes, four days a week.
  6. Traffic - The Traffic Division maintains the signalization of the city's streets, takes traffic counts on most major city roads, and maintains all the traffic signs within the city. The Traffic Division also sets up, maintains, and collects data from the city's traffic count devices. This data is used for better coordination of the city's traffic control devices. It is also used by the Planning and Engineering Departments for future roadway planning and design. Currently, the Traffic Division is undertaking a GIS (Geographic Information System) inventory of all the city's street signs. This will allow the city to better maintain these signs, in addition to being combined with the city's entire GIS system.

Funding

The City of Kissimmee funds its stormwater functions through the general revenue fund of the City.

7.3.2 City of Orlando (Population 165,000)

Organization

The City of Orlando has a matrix organization with some stormwater functions being handled by other units within the Public Works Department that is shown in Figure 7-1 below.

Figure 7-1

City of Orlando's Public Works Organization

Click here to view Chart
Figure 7-1

The Stormwater Utility is a Bureau within the Public Works Department and has the responsibility to:

  • Maintain the database used to support the Stormwater Utility billing system to insure that it is kept up-to-date, that charges are based on each property's contribution of stormwater runoff to the system and to assist in properly accounting for the funds collected.
  • Collect and maintain, through water samples, monitoring, and inspections, the data necessary to support the preservation of the quality of Orlando's lakes for the enjoyment of its citizens and to comply with applicable regulations.
  • Serve as city liaison to citizens for lake water quality data by answering inquiries and complaints, and by conducting public awareness and education programs.
  • Monitor and insure compliance with the City Stormwater Utility Code which seeks primarily to improve the public health, safety and welfare by providing for the safe and efficient capture and conveyance of stormwater runoff and the correction of stormwater problems.

Click here to see Bureau example

Funding

The matrix organization allows the stormwater utility to charge fees for stormwater services and pay the appropriate Public Works unit for theses services. Administration and finance activities are funded likewise.

7.3.3 Dade County (population 2,046,000; 1,760,000 unincorporated)

Organization

The Stormwater Utility operates and maintains the public stormwater management system throughout unincorporated Miami-Dade County. The Miami-Dade County Department of Environmental Resources Management, in conjunction with the Public Works Department of Miami-Dade County, is responsible for most of the public storm sewers in unincorporated Miami-Dade County. The Stormwater organization consists of three sections:

  1. Stormwater and Flood Plain Assessment Section - Monitors and evaluates stormwater discharges to surface waters of Dade County. And it administers EPA's National Pollutant Discharge Elimination System (NPDES) Municipal Separate Stormsewer System Permit Program countywide.
  2. Stormwater Utility Section - Manages the environmental impacts of stormwater run-offs, as well as provides adequate flood protection. It administers billing systems and Customer Service groups and provides financial management and contract administration.
  3. Water Control Section - Administers the countywide water control programs including the secondary canal system flood control, drainage and water.

Funding

The Stormwater Utility is supported by user fees, which are to be used only for the management, maintenance, and improvement of the public stormwater system. Specifically, user fees are paid by the owner, tenant, or occupant of developed property pursuant to Miami-Dade County Ordinance 91-120. (The Code defines "developed property" to mean "any parcel of land which contains an impervious area.") In this way, the costs of addressing the pollution and flooding problems of stormwater run-off are associated with the sources, which are the impervious areas of developed properties.

The Stormwater Utility fee rate is based upon a standard, which is referred to as an "equivalent residential unit" (ERU). The Stormwater Utility fee rate, set by Administrative Order 4-87, is $2.00 per month, per ERU in unincorporated Miami-Dade County. That is the basis of the utility billing system.

Billing is divided into two categories: residential properties and nonresidential properties. (For purposes of the Stormwater Utility, a residential property has a room or group of rooms located within a building which is wholly or partly used or intended to be used for living, sleeping, cooking and eating and forms a single habitable unit with facilities used or intended to be used for living, sleeping, cooking and eating. Further definitions are provided in the code section cited earlier.)

All residential units are charged the user fee rate for one ERU. In other words, the stormwater utility user fee of $2.00 per month applies to each residence; for example, to each single-family home, each condominium, each apartment, each half of a duplex, each townhouse, or to each mobile home.

On the other hand, nonresidential properties are charged a user fee that is specific for the actual, calculated, impervious area of the nonresidential developed property. The fee is determined by applying this formula: calculate the impervious area of the parcel of land; divide it by 1,548 square feet, which is the value assigned to one ERU. Multiply the answer by the rate for one ERU ($2.00). The result is the monthly fee for that nonresidential property.

Billing is accomplished in either one of two ways. In the first case, the stormwater utility fee may appear as a line item on the monthly, or quarterly, statement issued by the Miami-Dade Water and Sewer Department. For those residential bills that are rendered quarterly, the fee will also be computed quarterly: $2.00 per month for three months equals $6.00 per quarter.

Most of the residential and nonresidential property in Miami-Dade County is served by the Miami-Dade Water and Sewer Department for water and/or sewer service. However, in the second case, for those parcels of developed property, either residential or nonresidential, that are not served by the Water and Sewer Department, individual bills shall be sent directly by the Stormwater Utility.

7.3.4 City of Cocoa Beach (population 12,533)

Organization

The City of Cocoa Beach's goal is to be a stand-alone organization. The city has an Enterprise Fund (it is called an Enterprise in the annual budget)

Staffing accounts for 29.5% of total expenditures:

  • Operations are 50% of total expenditures
  • Capital is 12.7 % of total expenditures
  • General appropriations (including City Administration and Utility Billing Support) are 8% of total expenditures
  • Internal services are reimbursed under the operating budget management information systems which accounts for 4.6% of total expenditures
  • Fleet management is 1.2% of total expenditures
  • Other services; e.g., engineering support, public works support, and equipment rental (from Water Reclamation or Public Works) are reimbursed through GMBA transactions on an as-needed basis.

    Staffing

    • Director - Public Works Director
      • 10% of salary budgeted in Stormwater Utility Fund
      • Very little administrative functions in Stormwater Utility
      • Acts as projects overseer

    • Program Coordinator
      • 100% of salary budgeted in Stormwater Utility Fund
      • Budget, contracts, public outreach, site plan review, database administration, capital, reporting, personnel, inter-government coordination

    • Supervisor
      • 100% of salary budgeted in Stormwater Utility Fund
      • Field operations, database maintenance and work orders, map maintenance, scheduling, purchasing, cost tracking

    • 2 Maintenance Workers
      • 100% of salary budgeted in Stormwater Utility Fund
      • Storm facility maintenance (preventative and rehabilitation), stormline vactoring, slip-lining (capital), retention construction (capital), dredging (cost-share with general fund)
    Contract Services

    • Street sweeping
    • Master planning
    Community Acceptance

    The public has a good understanding of water quality issues through efforts of SJRWMD SWIM program and the Indian River Lagoon National Estuary Program. Very little opposition to improving water quality exists. Adverse effects on canals and lagoon are evident. Ongoing public outreach efforts since utility start-up have included: public school involvement in stormdrain stenciling program, monthly newspaper articles, public displays (kiosks) at key high-pedestrian traffic areas, public presentations (library, League of Women Voters, Citizen's Academy), various city commission and board presentations, volunteer projects (native shoreline plantings, mangrove restoration), and upcoming stormdrain marker volunteer kits.

Funding

Based on Impervious Area = Average Impervious Area of one Single-Family

  • Residential unit per appraiser's parcel data
  • Utility fee = $2.75 per ERU, 1 ERU = 2900 ft. 2
  • Single-family residential = 1 ERU x $2.75
  • Multi-family residential = ½ ERU x # dwellings x $2.75
  • Commercial = Impervious Area (ft. 2 ) / 1 ERU x $2.75
  • There is no industrial land use within city limits
  • Credit is given to multi-family residential and commercial for code compliant onsite retention
  • Collection is accomplished in-house through the city utility bill along with sewer an solid waste
  • Enforcement includes late fees and water shut-off (through an agreement with the City of Cocoa - Water Supplier)
  • Revenues including credits:

     

    $85,074

     

    Single-Family Residential   

    $91,285

    Commercial__________

    $78,373

    Total

    $254,732

  • Rates have not increased since the utility's ordinance was codified in November 1991
  • Other revenues include grants and site plan review ($25/review)
  • Other rate structures, billing mechanisms (owner not renter), and funding sources are now being studied

7.3.5 City of Tallahassee (population 127,000)

Organization

When originally implemented in 1986, Tallahassee's stormwater utility was set up purely as a financing mechanism. Approximately one half of the property within the city is government owned and therefore exempt from local property taxes. As a result, the stormwater utility or user fee approach to funding stormwater management provided a more equitable funding mechanism for city residents. Funding for existing Public Works Department drainage functions was switched from general fund revenue to stormwater fee revenue. Billing and administration was done by the city's finance department. No new programs or initiatives were implemented.

However, as stormwater issues became more complex, Tallahassee's stormwater program gradually evolved. In 1990, a new division was added to the Growth Management Department to handle all stormwater permitting and regulatory matters. Then in 1991, a new division was added to the Public Works Department to work solely on stormwater management capital projects. Additionally, positions and equipment were added to the Public Works - Streets and Drainage Division to enhance drainage operation and maintenance work.

Click here to see City of Tallahassee Stormwater Division Chart

Evolution continued and eventually the role of the Stormwater Division in the Public Works Department broadened to include overall stormwater program coordination. A number of functions are now handled in that unit including administration of utility matters. At this time, general program functions are distributed as shown in the City of Tallahassee Stormwater Division Chart.

Stormwater Management Division

The Stormwater Division is a part of the Public Works Department, but functions fairly autonomously with regard to utility administration and stormwater management. The division has 17 positions assigned as indicated below.

organizational chart: Stormwater Management Division

Funding

Revenue from stormwater fees can only be used for stormwater management purposes. A special revenue fund provides for accounting isolation of all revenue and expenditures. Services provided by General Fund operations, such as accounting, billing, or data processing, are paid for through annual inter-fund transfers. The charts on the following page show the approximate amount of revenue coming from each customer class as well as the typical allocation of that funding to various uses.

Revenue

The stormwater fee in Tallahassee generates approximately $1.5 million dollars annually per dollar of rate charged for the base billing unit. The base billing unit is an "equivalent residential unit" or "ERU" which represents a single-family unit having an average of 1,990 square feet of impervious area. All residential customers are charged for one ERU per month. Non-residential customers are charged a proportional monthly fee based upon the ratio of the actual impervious area on their site to the base ERU value of 1,990 square feet. Only developed lots are charged the stormwater fee.

Billing

The stormwater fee is billed monthly on a consolidated utility bill along with charges for solid waste service and all other applicable city utility services. The city operates electric, gas, water, and wastewater utilities. Although each charge is itemized by type, any shortage created by non-payment for one service is proportionately distributed to all the others. Because non-payment of the stormwater fee can lead to interruption of electric or water service, enforcement has not been problematic.

pie chart %: Sources of Revenue by Customer Class

pie chart %: Typical Allocation of Annual Revenue



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CHAPTER 7

  • 7.1 Staffing The Stormwater Management Function

  • 7.2 Organizational Structures/ Functions

  • 7.3 Some Examples of Local Stormwater Programs

  • 7.4 Importance of Mission Statements

  • 7.5 Other Considerations